- A phased mandate for all businesses
- A mandate for only large businesses
- No mandate.
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Accounts receivable automation using eInvoicing
- You find your customer’s purchase order (PO) in your software and create an invoice from it. Your team then sends the invoice electronically from your software. The invoice is sent, almost magically, through the Peppol network directly to your customer’s software. They don’t need to scan it, type it in or anything.
- Your customer’s software may then be able to match the received invoice against the PO for payment authorisation.
Get paid faster
If you’re in accounts receivables, you want to send out invoices and get paid as quickly as possible. That’s where eInvoicing comes in. Studies have shown eInvoicing can reduce processing cycle time by up to 65%. Some government agencies even promise to pay their suppliers’ eInvoices in just five days.Reduce disputes
The automation of eInvoicing also makes it very unlikely for any errors to show up on invoices when your customers get them into their software. This reduces the chance of your customers ringing you up asking about invoices with the wrong quantities or costs… yikes!Get more visibility
Typically when you email an invoice, you only know it's approved once you receive the payment into your bank account. Or sometimes your customers might be nice enough to send you a remittance advice. The eInvoicing model supports eInvoice responses, which can tell you when an invoice is acknowledged, approved, paid, rejected and more. It can even tell you why it's been rejected.Reduce invoice processing costs
eInvoicing digitises the whole invoicing process so it’s one less thing you need a printer for. Plus, an added bonus of eInvoicing is less need for archiving invoices, which reduces costs by up to 32%. Overall, studies have shown it costs $30.87 to process a paper invoice, $27.67 a PDF invoice, and only $9.18 to process an eInvoice.Interested in learning more about eInvoicing for your accounts receivable team? Ask our experts by getting in touch below.Request a call
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What rules the roost – EDI process or business- and software-process?
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What’s next for eInvoicing?
More message types on the Peppol network, not just eInvoices
Studies have shown that 72.5% of invoices globally are paid late . In 2016, Australian companies were an average of 26.4 days overdue on their invoice payments. With the help of eInvoicing, we’re seeing sellers being paid in less time. This improves cash flow and allows businesses to use their funds more strategically.Could there be a business mandate for eInvoicing?
In 2020, the Commonwealth government’s Treasury sent out a request for feedback from businesses on options to accelerate the adoption of eInvoicing an. One option involves requiring all businesses to have the capability to send and receive Peppol eInvoices, with large businesses being the first. Another option would be to require only large businesses to have the ability to send and receive Peppol eInvoices. The last option is a non-regulatory option that offers more flexibility for businesses to choose their own pathway to adoption. This is by no means a mandate for eInvoicing at the moment, but some of the options, if implemented, could bring a mandate. We’ve also seen the Government push the Business eInvoicing Right (BER) initiative to encourage the adoption of B2B eInvoicing. The BER allows companies to request their trading partners to send them eInvoices in the Peppol format. The objective of the BER initiative is to gradually introduce the obligatory use of eInvoicing among Australian companies, based on their size.Push by government to get suppliers onboard to eInvoicing
With government agencies and departments going through mandatory implementation of eInvoicing, it’s only a matter of time before their suppliers follow suit. There’s already been talk about government agencies mandating their suppliers to implement eInvoicing. The ATO is currently focusing on a push to large businesses, particularly in the utilities and telecommunications sectors, to support eInvoicing.Have more questions? Ask our experts by getting in touch below.Request a call
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Things to keep in mind when onboarding large amounts of suppliers
- Engaging suppliers Letting them know you’ll be onboarding them to EDI.
- Getting them familiar with requirements (MIGs) All requirements are normally shared via a message implementation guide (MIG)
- Schedule in testing Set up a time and deadline for testing of messages to start
- Test Send and receive EDI messages from your suppliers to ensure they are sending the correct data.
- Go live!
Testing is the most time-consuming process
Testing is time consuming because it requires a lot of back and forth checking and communication with your suppliers. This takes time and puts more pressure on you to keep things moving along. A more efficient solution is to use a message compliance testing tool (MCT), like Colladium. It allows suppliers to test their EDI files, often through an online portal, without your team needing to check them. This means you don't have to wait for your EDI team to match up availability with theirs. In fact, your resources don’t need to be involved at all. This also allows the supplier to fix up any issues with their mapping or EDI file generation so that when they go live, you're not scrambling to resolve issues.Make templates for your communications
This makes it easy for anyone in your team to communicate with suppliers consistently and accurately. The templates should include who your suppliers should contact, the expectations and requirements to onboard and their scheduled time for testing. Just be aware it is pretty normal for these templates to evolve over time as you and your suppliers learn. These templates can also be tailored to the supplier’s knowledge and readiness for EDI.Communicate internally
It’s key that everyone within your business is on the same page when it comes to onboarding. A step by step process should be finalised and communicated to your EDI team. This process should establish the roles for each part of the process and who to contact. Have more questions? Ask our experts by getting in touch below.Request a call
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EDI for 3PLs and logistics service providers
- receiving and stocking goods
- managing inventory
- managing of warehouse movements
- expediting shipments
- refund processing
- repackaging processes (co-packing).
An improved experience for your customers
We’ve seen 3PLs roll out EDI solutions, including portal solutions, for their customers. It makes the whole information flow between you, your customer and their customer easier. When your customer receives an order, they can accept it and at the same time, their EDI service can send a copy of it onto you so you know what to despatch, when and where. You can pick and pack the goods as usual, then when you create the shipping notice, you can send this via EDI to the recipient. Again, a copy can be sent to your customer for visibility. All of this ensures you’re not relying on PDFs and emails, and data is being exchanged in the quickest way possible.Benefits of EDI
Cost savings
With supply chain costs going up, now is the time for logistics companies to find ways to cut costs. During busy periods instead of receiving an email or phone call every time a customer needs stock shipped, you can get the request via EDI, straight into your software for processing. You won't have to worry about missing an email, or having staff on-hand to enter the PDF into your software and you won't need to 'scan' PDFs into your software and deal with potential scanning errors.Speed and accuracy
As your orders increase, your time to process them will only increase, unless you automate. EDI allows documents your customers need to be processed and sent faster. By reducing manual inputting, EDI also reduces the risk of inaccuracies in documents you send to your customers. Here are some stats that back the benefits:- can speed up your business cycles by 61%. Get documents directly into your software from your customers’ within minutes.
- It delivers at least a 30—40% reduction in errors.
Reduced manual processing
With staff shortages a big issue around the world right now, logistics companies need to find ways to make process more efficient. With EDI, not only does your speed improve, but the pressure on your staff is reduced. EDI makes it easier for you to process more shipments with fewer people which allows you to take on more customers and more of their orders.Compliance with retailers
If your customers supply to retailers, they’ll require documents via EDI. Send advanced shipping notices (ASNs) to the stock recipient, and even have a copy go to your customer for their visibility. Have more questions? Ask our experts by getting in touch below.Request a call
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5 reasons why companies are choosing eInvoicing
They’re getting paid faster
Studies have shown that 72.5% of invoices globally are paid late . In 2016, Australian companies were an average of 26.4 days overdue on their invoice payments. With the help of eInvoicing, we’re seeing sellers being paid in less time. This improves cash flow and allows businesses to use their funds more strategically.They’re saving time by reducing manual processes
With an outdated system, processing invoices involves lots of steps. With eInvoicing there’s no need to enter invoice data, saving you time. MessageXchange can even automate more processes such as matching invoices to PO numbers and more. All these things let your staff focus on more important tasks.They’re saving costs and reducing errors
The ATO estimates paper and PDF invoices can cost between $27 and $30 to process. eInvoicing reduces the costs to less than $10. In Australia alone, 1.2 billion invoices are sent each year, so you can already see the savings that are to be made. You can save on:- paper costs
- printing costs
- additional scanning equipment costs.
They’re using a more secure way to exchange invoices
Invoices are often a targeted way for scammers to commit fraud. A recent study by XERO found 18% of Australian SMEs have fallen victim to invoice fraud and this costs a business an average of $15,500. This number has only grown with the increase of scams during the pandemic. To avoid this, eInvoicing messages go through the secure Peppol network, which has processes in place to reduce the risk of fake or comprised invoices.They’re on a digital transformation journey
Digital transformation is the move to digital technology to improve existing processes. eInvoicing does exactly that and is a great starting point. Can you imagine if you were still issuing invoices by fax? We’ve well and truly moved on from that, and eInvoicing is the new way.Getting started with eInvoicing
[vc_column width="1/3"]Check your software
[vc_column width="1/3"]Our team connects you to the Peppol eInvoicing network
[vc_column width="1/3"]Go live!
Want to get started with eInvoicing? Get in touch with our eInvoicing team below to learn more.Request a call
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EDI mapping explained
What is mapping?
A mapping translates a file from one format to another. For example, if your software exports an XML file but your customer requires an EDIFACT message, the mapping process transforms the XML to EDIFACT. The way MessageXchange work allows the mapping process to also incorporate business rules. For example, it can be used to enrich data, perform calculations and more. This is particularly helpful for those companies whose software doesn’t export all the information that a customer requires. A mapping is setup once and then it just runs. There’s no intervention needed when a new message comes in, the whole process of mapping a file is automated.When would I use it?
As I mentioned above, mapping is typically used when software isn’t able to export the file format required by a company’s trading partners. It’s the way to mediate between your software and that of your trading partners. It can even cater for your trading partners who have different requirements – logic can be setup to use certain mappings for certain customers. Mapping cover all message types too – so if you receive an order, the purchase order can be mapped from XML to EDIFACT, but the POR, ASN and INV can be mapped from EDIFACT to XML, for example.What are the benefits of mapping?
It allows a company to easily comply with their trading partners’ requirements
There’s no changing your software or investing in additional staff or other resources to manage this.It automates processes
It’s ‘set and forget’. It just runs.It’s scalable
There’s no extra work to do if your message volumes increase. Once the mapping is setup, any new messages that are exchanged automatically go through this process. If you're needing help with your mapping get in touch with our EDI experts by filling in the form below.Request a call
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The future used to be paperless. Now it’s PDF-less.
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The art of writing MIGs
Choosing an EDI standard
There are different EDI message standards used around the world. Once you choose a standard it will be used as the base for your MIG. Here are a few of the common ones and where they’re most used:| UN/EDIFACT | Standard coined by the United Nations and the most commonly used worldwide, and heavily used in the Australian retail supply chain industry. |
| ANSI X.12 | Commonly used in North America |
| EANCOM | Commonly used in the European retail industry |
| ODETTE | Commonly used in the European automotive industry |
| EbXML | Global standard developed by United Nations body for Trade Facilitation and Electronic Business Information Standards (UN/CEFACT) and Organization for the Advancement of Structured Information Standards (OASIS ). |
| TRADACOMS | Commonly used in the UK retail industry |
| HIPAAhow | Commonly used in the North American Healthcare industry |
| SWIFT | Commonly used by financial institutions worldwide. |
Choose the message types you want to use with your suppliers
This comes down to what your objectives are as a business. Here are some of the common messages and what they do:- Purchase order Sent from buyer to supplier to order goods or services
- Purchase order change Sent from buyer to supplier if the original purchase order has changed
- Purchase order acknowledgement Sent from the supplier to the buyer to acknowledge receipt of the order
- Purchase order response Sent from the supplier to the buyer to let them know how much of the order can be fulfilled, and any discrepancies from the original order
- Advance shipping notice (or despatch advice) Sent from the supplier to the buyer to let them know when and how the goods will be shipped
- Invoice Sent from the buyer to the supplier for payment of the goods or services
- Recipient created tax invoice (RCTI) Sent from the supplier to the buyer for payment of the goods or services
- Remittance advice Sent from the buyer to the supplier to confirm payment
- Price/sales catalogue Sent from the supplier to the buyer with up-to-date product and pricing information
- Product activity data Sent from buyer to the supplier with the number of units sold and units on hand
- Transport instruction Sent from a buyer to a transport supplier (and related parties) to communicate transport arrangements
- Transport response Sent from a transport provider to confirm instructions
- Functional acknowledgement An automated response sent from a receiver of an EDI message to confirm receipt of the message.
Find out what data your ERP system requires to process your message types
This is important because it’ll determine what fields and values you need from your partners. This includes things like:- character limits
- whether only integers are allowed
- if it needs to be number
- how many decimal places
- whether the field is dependent on another field (conditional)
- whether a field is used for particular use cases only
- how calculations are made.
Putting your MIGs together
This is where you take everything from the previous steps and document it. Writing MIGs can involve a bit of work and so you can get an external party to help. This where an EDI provider, like MessageXchange, comes in. We can assist or lead the MIG writing process, developing it from scratch or upgrading your MIG. Find out more here. Have more questions? Ask our experts by getting in touch below.Request a call
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How eInvoicing delivers a better procure-to-pay (P2P) experience for your suppliers
What is eInvoicing?
In short, when your suppliers create an invoice in their invoicing software, it’ll almost ‘magically’ appear in your accounting software. To find out the nitty gritty, have a look at our whitepaper, an introduction to eInvoicing.So how does it benefit your suppliers?
It’s sent directly from the supplier’s software into the customer’s software
Once your supplier enters it into their software, they can be rest assured that it’ll be delivered straight into their customer’s software. And if, for whatever reason it can’t be, the supplier will be sent a notification, so they’re always in the loop. This means their invoice will be received in record time, and the payment process can begin. Winner!It doesn’t get lost among emails or people forgetting to forward it on
Gone are the days of emailing a PDF invoice, waiting for the person the supplier deals with to approve it, pass it onto the accounts payable team for processing and then joining the payments queue. eInvoices go straight into the customer’s software, so there’s not getting lost in emails – it joins the queue, which is often automated by the customer, to speed up the process.Suppliers can get notified of the status of an invoice
One of the real benefits for suppliers is getting notifications of the invoice status. The eInvoicing network (Peppol here in Australia and New Zealand) has a ‘response’ message that goes back to the eInvoice sender to let them know if the eInvoice has been received (or failed or rejected for whatever reason) and can also update the supplier on things like whether it’s been approved for payment, whether it’s been paid, and more. eInvoicing has heaps of benefits for you too, not just your suppliers. You can have peace of mind invoices won’t go missing, plus you don’t have to worry about entering the data incorrectly into your software.Ready to get yourself or your suppliers onboard to eInvoicing? Here’s how…
First, get yourself eInvoicing-enabled
You’ll need an eInvoicing service provider. This is called an ‘Access Point’. The Access Point gets the invoices into your software (and also out of your software if you’re using it for accounts receivable invoicing too). It’s your gateway to the eInvoicing network. Get in touch with us to find out what the best option is, or have a look here.Then get your suppliers onboard
Depending on our suppliers, it could be worth breaking them down into groups to get them onboard. This is handy so that you’re not overwhelmed with the task, but also allows you to tailor your communications, depending on your suppliers. Take a look at our whitepaper, a guide to successfully onboarding trading partners to eInvoicing.Request a call
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EDI documents explained: The retail industry
Purchase order
This is sent from a buyer (retailer) to its supplier. It will tell the supplier exactly what they want supplied. It will tell the supplier where to ship the goods to, and it might even tell them when the retailer expects the goods by. A purchase order typically starts the procurement process. In the EDI world, you might see a purchase order referred to as ORDERS (EDIFACT) or 850 (ANSI X12).Purchase order response
A purchase order response is sent from the supplier to the buyer (retailer) to let them know whether or not they can fulfill what’s been requested on the order. Typically, there are three scenarios – the supplier accepts the order in full (if they can fulfill everything as requested), the supplier rejects the order in full (if they won’t fulfill any of the order), or the supplier proposes changes to the order. Changes on the order response are typically changes to the quantity, the price or the delivery date. In the EDI world, a purchase order response can be called ORDRSP (EDIFACT) or 855 (ANSI X12).Purchase order change
A purchase order change comes after a purchase order or purchase order response. It’s sent from the buyer (retailer) to the supplier. As the name suggests, it can be used to make changes to the original purchase order. Or if the supplier sends a purchase order response, some retailers send a purchase order change to confirm the supplier’s changes (response).Advanced shipping notice
This can sometimes be referred to as a despatch advice. It’s sent from the supplier to the buyer to let them know what’s being shipped and when. There are a couple of ways that retailers use a despatch advice. The first is a relatively simple one – it basically tells them how many of each product is being shipped, to where and when. It just gives retailers a bit of visibility. The second one is much more detailed. The retailer requires the supplier to tell them exactly what’s being shipped, how, to where and when. These ASNs have SSCC, or serial shipping container code, details on them. SSCCs are unique numbers that identify a unit. This can be a pallet, carton or something else. The supplier tells the retailer how many of each product are going into each pallet, for example, and what the corresponding SSCC number is. The retailer may also require the supplier to tell them the batch number, best before and expiry dates of the products in that pallet. The supplier then prints labels, with the SSCC number represented as a barcode and sticks it onto the pallet they’re sending. This information is sent to the retailer on the ASN ahead of the goods being sent. When the retailer receives the goods, they can scan the barcode to know exactly what’s on the pallet. In the EDI world, this message is called DESADV (EDIFACT) or 856 (ANSI X12).Invoice
An invoice is sent from a supplier to a buyer to let them know what to pay them for the goods or services they’ve supplied. Unlike invoices that you might send and receive by email, EDI invoices don’t typically have bank details on them, because these are usually agreed on as part of the supplier agreement. The EDI invoices generally just outlines the total to be paid, the breakdown of what’s to be paid and sometimes the payment terms, although these can also form part of the supplier agreement. In the EDI world, you might see the invoice referred to as INVOIC (EDIFACT) or 810 (ANSI X12).Product catalog
A product catalog gives the retailer details of the products you’ll be supplying to them. It can be as simple as supplying them with the GTIN or item number, product description and unit price. In the EDI world, this is called a PRICAT (EDIFACT) or 832 (ANSI X12).Functional acknowledgement
Unlike the other message types we’ve discussed here, functional acknowledgements aren’t your typical procurement messages. These are usually handled behind the scenes. They tell the sender of the message whether it’s been received and if it’s A-OK or why it might have been rejected. In the EDI world, these are called CONTRL (EDIFACT) or 997 (ANSI X12).If you have any questions or need help getting started, just get in touch!Request a call
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