Easy routing via our secure, whitelisted cloud service

MessageXchange has been whitelisted by the ATO for the latest version of Single Touch Payroll (PAYEVNT.0003 2018). We are ISO 27001 certified in information security management so you can rest assured your data, and that of employees, will remain secure. Our Gateways are regularly backed up, audited and maintain full activity logs for added security.

ISM_ISO27001_info_Sec_PMS032

Have the flexibility to upload your file through a browser

If you need quick and easy compliance, our STP Gateway and Custom STP Gateway plans enable you to simply upload your STP file through a web browser.

You have the option to use this functionality alone, but you can also move to a fully integrated solution at any time by connecting to MessageXchange using our API or an sFTP folder. And if your software can’t accept response messages from the ATO, you can choose to post the reports from your software, but view the responses in a browser.

Compliance with minimal changes to your software

If your software is unable to produce an STP XML file, MessageXchange can map your native file to the STP XML format for you.

We also cater for a range of transmission protocols between your software and our Gateways, and maintain a secure ebMS3 AS4 connection with the ATO. Click here for more information about our supported file types and transmission protocols.

Manage your Gateway via a secure portal

Have the flexibility of managing your Gateway through our secure web-based portal where you can see:

  • Real-time monitoring of your messages
  • Reports that are fully configurable to provide detailed business intelligence
  • Fault diagnosis and error management
  • Service level feedback

Suitable for all businesses

Whether you’re a business processing your own payroll, a payroll company servicing thousands of employees, or a software vendor providing single touch payroll capability to your customers, a MessageXchange STP Gateway will have you compliant quickly and easily. Our service is configurable and scalable; it’s able to handle very small through to extremely large message volumes and can grow as your business does.

One Gateway for all your business needs

The one connection to MessageXchange enables your business to extend beyond just Single Touch Payroll. Take advantage of a range of services including eInvoicing, SuperStream, electronic data interchange (EDI) and more.

A fully managed service

The team at MessageXchange manages all infrastructure and security, including ISO 27001, for single touch payroll compliance. Our platform is monitored 24 x 7, hosted in Australia and comes with a guaranteed service level and proven reliability. Everything is managed for you, including security patching and compliance updates, so you can spend time on things that matter.

Products

STP Gateway

API or sFTP connectivity

Dedicated test and production Gateways

Colladium enabled 1

STP XML or STP CSV
file formats 2

Ability to add other message types

Monitoring access for 2 users 3

Silver support 3

Custom STP Gateway

API, sFTP, AS2 or AS4 connectivity

Dedicated test and production Gateways

Colladium enabled 1

Any format
(XML/CSV/iDoc/XML/JSON/flat file/other)

Ability to add other message types

Monitoring access for 2 users 3

Silver support 3

1 Enable organisations to upload STP files to Colladium. Available on large, extra large and enterprise data plans.
2 Contact us for a copy of the ATO’s XML message implementation guide (MIG), our CSV MIG, or our API specifications.
3 Upgrade available.

Using one of these? We’ve got you covered.

Click on the logos to find out more.

Do you develop payroll software?

See the six steps you’ll need to follow to whitelist your software for Single Touch Payroll.

Find out more

Technical information

View the standards, protocols and file types supported by MessageXchange, gateway security and more.

View information

Looking for more information?

Request a call back and we’ll be in touch within a business day.

Request a call