Transmission Protocols

MessageXchange gateways provide trusted and rapid connections between trading partners. Connectivity is provided using a range of web-based technologies – from simple SFTP and HTTPS to AS2 and web services.

Message Standards

Our gateways are completely configurable, allowing messages to be adapted to the specific requirements of a customer easily and quickly.

File Types

Our gateways are completely configurable, allowing messages to be adapted to the specific requirements of a customer easily and quickly.

Gateway Management

MessageXchange provides an online web portal for customers, enabling 24x7x365 management from anywhere at any time allowing businesses to:

  • Monitor, track and view messages, errors and processes
  • View and analyse management reports and online dashboards


Reports can be custom-built according to your requirements so that you can keep track of the information relevant to your business needs. Example reports include:

  • Customer monthly sales figures (against budget/benchmark)
  • Category performance reports
  • Delivery reports
  • Exception report
  • DIFOT reports

Business Process Management

Connect Cloud can also design and control workflow in your business for optimal return. It provides an easy to use interface to design, implement and monitor long running processes across multiple parties. Each process is individually executed and tracked in a human readable format and the status of activities within a process easily identified allowing us to quickly determine how an end to end process is progressing.

The design phase of complex business processes is streamlined by our experts using a simple drag and drop interface which automatically generates the process script without the requirement to develop any code. This unique capability speeds up the development phase of any business process project and means a business analyst or process architect designing can implement straight from the design phase.

Examples of business process automation are:

  • Procure to pay lifecycle
  • Product synchronisation
  • Catalogue and price management
  • Bill presentation and payment
  • Payment reconciliation
  • Finance processes e.g., Connections to banks, Government agencies, Superannuation funds for reporting and exchange financial information


We take security seriously. As a leading cloud computing service provider the security of our platform and that of our clients’ data is of paramount focus. Over the past 15 years we’ve developed and refined our network architecture and security policies to ensure your information is protected by world-class security infrastructure. MessageXchange has 3 levels of security; Physical, Network & Application.

Physical Security

MessageXchange multi-server platform is located in a carrier grade secure data centre with full site security, back-up power supply and high-bandwidth diverse internet connections.

  • Servers are managed 24x7x365.
  • Servers have built-in monitoring and redundancy.
  • Data backed-up every 10 minutes.
  • Separate disaster recovery site with full capability.

Network Security

  • Clustered server network protected by firewalls.
  • Fully monitored.
  • MessageXchange continuously monitors operation of infrastructure and software with automatic SMS alerts to our support staff 24×7.

Application Security

  • Unique user logon security from the MessageXchange web site.
  • Tenancy data is securely segregated and accessible only by a user with appropriate privileges.
  • Privileges are managed by a role based user model that controls each user’s level of access to data and design, test and reporting functionality within a tenancy.
  • A server certificate is installed on MessageXchange to enable https, so all data is encrypted within the cloud.
  • MessageXchange supports the highest levels of encryption and security for Internet protocols such as digital certificates, secure sessions and secure transport layers. Messaging Level Security – supports secured message protocols such as https, SFTP, FTPS, AS2, PGP
  • All messages logged and process statuses recorded for full audit trail
  • MessageXchange maintains a system log of software operation.
  • Configuration data can be downloaded for security and source control.

Supported Standards

Transmission Protocols

  • SFTP
  • HTTPs Sync Post
  • HTTPs Async Post
  • HTTPs Sync Response
  • HTTPS (support for TLS v1.1 and v1.2)
  • Web Services
  • AS2
  • AS4 (ebMS3)
  • SSH v2.0
  • PGP

File Types

  • XML with XSDs and DTDs
  • XBRL, cXML
  • Flat files – fixed length, comma delimited, pipe delimited
  • Excel files
  • Text files
  • Binary data
  • EDI – UN/EDIFACT 901 and onwards
  • EDI – X.12 002001 and onwards

Message Standards

  • ebXML MS 3.0
  • Web Services
  • S/MIME Custom

File Encoding

  • Unicode
  • International language sets and encodings

Digital Certificates

  • X.509
  • Auskey


  • SSL Server Side Authentication(with username/password)
  • SSL Client Side Authentication(with username/password)
  • Auskey
  • HTTP Digest Authentication (Protected by TLS)


  • AES-128, AES-256
  • Triple DES (3DES)
  • IDEA
  • RSA – 2048 bit
  • ECDH (Elliptic Curve Diffie-Hellman key exchange)

Hashing and Signatures

  • SHA-224, SHA-256, SHA-384 and SHA-512
  • MD5 (to support HTTP Digest Authentication)
  • DSA (Digital Signature Algorithm)
  • ECDSA (Elliptic Curve Digital Signature Algorithm)

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