Author Archives: Rodrigo Martinez

How leading organisations are managing the transition to eInvoicing

The Government mandate for commonwealth agencies to be eInvoicing enabled was introduced a year ago now. Since then, as an Access Point provider, we’ve seen agencies scramble to get on board and businesses are starting to follow suit. For many, it’s a completely new concept. Their people have needed to get up to speed, their invoicing software hasn’t always been ready, and they’ve had to engage their customers and suppliers to get onboarded. As an Access Point provider, we’ve been privy to how leading organisations have managed the transition to eInvoicing. Here’s how.

Educating themselves about eInvoicing

Getting your head around eInvoicing – what it is and what it means for your business – is one of the most important steps. It’s a new concept for a lot of people, but there are some fantastic resources out there. The Australian Taxation Office (ATO) and New Zealand’s Ministry of Business, Innovation and Employment (MBIE), as the Peppol authorities, have some great information aimed at businesses and Government explaining eInvoicing and its benefits: Plus, companies who provide eInvoicing services, like us, generally have information available to help you through the process. Here are a couple of our resources: We’ve found that the organisations who educate themselves well on the concept of eInvoicing and what it means to their business, are better-equipped to implement eInvoicing as seamlessly as possible.

Getting internal teams on board

You might be the one in charge of implementing eInvoicing, but there’s no doubt that it involves a number of teams from IT to accounts payable and accounts receivable and beyond. It’s important you get all the relevant teams involved to make sure their needs are met, so they know how it will impact them and so they can answer any questions they get from others internally or even customers and suppliers. Here are a couple of resources that might help:

Integrating eInvoicing into their invoicing software

The first adopters of eInvoicing here in Australia has been Government agencies. With the mandate in place and a fast-approaching deadline, we’ve seen a number of approaches to get themselves up and running.

Taking a staged approach to implementing eInvoicing

Many of the successful organisations have taken a staged approach to eInvoicing. Some examples we’ve seen are: governments implementing eInvoicing with one agency first then rolling it out to others, starting with a pilot group of suppliers first then rolling out to others, and we’ve even seen some have their MessageXchange Gateway transform eInvoices to suit their software’s current abilities until their software is upgraded.

Using an eInvoicing portal

Another approach when eInvoicing is time-critical is to start with a web portal separate to your eInvoicing software. This is often a good interim step for when you’re only dealing with a small number of eInvoices. Our partner, Colladium, allows organisations to get setup in just minutes and supports both the sending and receiving of eInvoices. Check it out today.

Onboarding their suppliers and customers

Even the most advanced organisations have struggled when it comes to onboarding customers and suppliers. The main reason is that eInvoicing was still in its infancy. We’ve come a long way since then though. Now there are a number of software packages that have eInvoicing built into them. Xero and MYOB, who cover a majority of Australian and New Zealand SMEs, allow their customers to send eInvoices free or at a low cost. The most successful organisations who’ve onboarded their suppliers have been very clear with how the supplier can get eInvoicing ready. They hold webinars, send instructions and make it as easy as possible for suppliers. Many also offer incentives, like five-day payment terms, which is a sweetener for suppliers to get on board. We’re lucky to have been chosen as the eInvoicing Access Point for a large number of organisations and we’ve been privy to how they’ve gone about implementing eInvoicing. If you’re looking to get ready for eInvoicing, have a chat to our team today using the form below.

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Retailers: Use your EDI gateway for more

EDI is often implemented to exchange purchases orders (POs), advanced shipping notices (ASNs) and invoices then forgotten about. But there are so many other ways to benefit from it. Here are some really simple ways so get the most from your EDI investment.

Capture non-fulfillment of orders earlier

Sending an order to a supplier and not receiving the goods in time can really impact a business’ reputation and lead to loss of customers. If only there was a way to receive an EDI message of what a supplier can fulfill in an order and even when it’ll be fulfilled. There is – it’s a purchase order response (POR). The great thing is that you can easily add PORs to the EDI messages you receive through your existing EDI gateway.

Get more visibility of your order

Want to know what goods are being delivered and when? This is exactly what advanced shipping notices (ASNs) do. If you add serial shipping container code (SSCC) labels to your ASNs, you can even have suppliers tell you what’s in individual packing units. All this can improve visibility, reduce warehouse costs, reduce manual data entry and improve customer service.

More data = better decisions

EDI captures a lot of data that can be used for more informed decision making. For example, you can work out your top suppliers by getting access to supplier volumes and values. Knowing your top suppliers can help work out your key relationships. EDI can also get your access to supplier performance by showing how long each supplier takes to deliver goods. Use this to identify relationships that need attention. Another use is to track failed orders per supplier. Using this data can help put realistic KPIs and expectations on your suppliers.

Implement a web portal

Getting all your suppliers sending and receiving your EDI messages is critical. Some of your suppliers might not be too keen to set themselves up for EDI. The good thing is you can set up these suppliers using an inexpensive (even free with Colladium!) and simple to use web portal. The web portal connects directly into your EDI gateway and allows your suppliers to send and receive EDI messages using a web browser. This makes it easy to onboard your smaller suppliers to EDI and allows you to automate more of your procurement processes.Want to learn more about implementing any of the topics in our blog? Request a call from one of our EDI team below.

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How EDI can help retail supply chain shortages

Lately we’ve seen even bigger impacts to the supply chain than before, thanks to the new Omicron variant of COVID-19. The transport industry has struggled with staffing issues due to many drivers being unable to work. This has caused a domino effect. Retail stores have had empty shelves, limited the number of items customers can purchase and have been forced to operate with skeleton staff. And we’ve all heard or experienced the shortage of rapid antigen tests. Chemists have had to put on extra staff just to handle the extra phone calls they’re getting. Some of these issues are definitely unprecedented – there’s no denying that. But having efficient supply chain processes in place to start with can keep you ahead of the game when times get tough. This is where EDI comes in:

Use EDI to get faster fulfillment from suppliers

Using EDI for procurement, rather than manual procurement, speeds up the time from when you place the order to when the goods arrive. Your order is sent immediately to the supplier, you don’t need to wait for them to check their emails and enter the order in their software. The order can be picked and packed straight away by the warehouse. Manual procurement also introduces a lot of errors. These errors can take days, if not weeks, to rectify causing delays in orders being fulfilled and shipments being sent. With EDI, you can be confident that the data you send will be what’s received by your supplier.

Use EDI to get stock on shelves faster

An advanced shipping notice, or ASN, is a fantastic way to know what’s going to be delivered ahead of time – even down to what’s in each carton and pallet. When stock arrives, your team can just scan each package to see what’s arrived – no need to open them, check what’s in there or anything like that. Imagine the time it could save!

Use EDI to keep customers informed of when stock will arrive

For products that are ordered on demand, are in transit or on back order, getting advanced shipping notices or despatch advices from your suppliers will let you know when they’re to be delivered. You could even go a step further and connect to transport companies to get even more up-to-date statuses. Keeping customers informed of arrival dates is becoming an expectation from customers these days, but many retailers aren’t doing it well. If you can keep you customers more informed than your competitors, you’re ahead of the curve!If you’re interested in learning more about using EDI to help supply chain shortages, get in touch with our team.

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How to use eInvoicing when your software isn’t capable

eInvoicing may be a relatively new concept for a lot of businesses. Government has led the way on its adoption, but the real benefits are going to be for businesses. In fact, the ATO has estimated that one eInvoice can be processed for up to $20 less than a paper invoice. And if we look at the accumulated costs, this could give an economic benefit of $28 billion over ten years. There’s little wonder we’re seeing interest now from businesses. The ability to create invoices in your accounting software is usually there off the shelf. But that’s not always the case for eInvoicing. If it’s not, there’s no need to stress. This is where we come in. Just a side note – if you’re not yet familiar with how eInvoicing works, check out our whitepaper, an introduction to eInvoicing, here. It explains the whole thing in layman’s terms.

Importing and exporting data from your software

Most software can import and export data. And that’s all we need. You might already be using this sort of functionality today – exporting data in a CSV or XML format to load into other software, to change the data in bulk, or to make some pretty graphs in Excel. If you want to automate the export and import, most software is capable of this too. This means it’ll be done without anyone physically pressing buttons – it’s a task that will run on schedule. Just chat to your software consultant or IT team about this. It should be pretty straightforward though.

Converting your exported file to the Peppol eInvoicing format

As we mentioned above, your software might export a CSV or XML file, or perhaps something else. Unless your software has some sort of eInvoicing capability build in, it’s unlikely to handle the format required by the eInvoicing network (the format is called a UBL, by the way). It’s fine if your software doesn’t though – MessageXchange can convert your file, whatever that might be, to and from the Peppol UBL.

Getting the data to your Access Point

So, your software can import and export invoice files. Now we need to exchange them. The simplest way to get them to MessageXchange will be through an sFTP folder. We mentioned this at the end of the importing an exporting data from your software section. Your IT team can drop your exported files into an sFTP folder, and for incoming eInvoices, they can pick them up and import them into your software. It’s a pretty basic process. If sFTP doesn’t work for you, there are also other options like API, AS2 and more.

Following the same approvals process in your accounts payable software

Many businesses, particularly larger ones, have automated processes in place for approving invoices. If you’re looking to use eInvoicing for accounts payable invoices, there doesn’t need to be any changes to your approvals processes. Just like regular invoices start the process when they’re entered or scanned into your software.

Catering for business rules in your accounts payable software

Some software or approvals processes require certain information on invoices like purchase order number or bank details. MessageXchange’s sophisticated software can cater for this. We can make sure invoices have this information on them before they’re imported into your software. If they don’t meet your criteria, MessageXchange can reject them and notify your supplier. Our software can also check for duplicate invoices, to ensure it doesn’t already exist before it’s ingested, to make sure you don’t pay it twice.

And if all else fails, use a web portal

We’ve seen organisations who need to get eInvoicing-enabled quickly turn to a web portal. This is often a good interim step for when you’re only dealing with a small number of eInvoices. Our partner, Colladium, allows organisations to get setup in just minutes and supports both the sending and receiving of eInvoices. Check it out today. Interested in learning more about how you can get eInvoicing ready? Have a chat to our team today by filling in the form below.

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EDI messaging standards and formats

If you’re new to EDI, you might be a bit overwhelmed with all the new terms, acronyms and the like. You’ve probably come across EDI standards, like EDIFACT or EANCOM, and have no idea what they mean. Well, you’re in the right place. In this blog, we’ve put together some information around EDI, its different message standards and the ones that are commonly used in Australia.

What are EDI messages?

In simple words, EDI messages are business documents, often procurement-related, exchanged between companies’ software, perhaps through EDI provider(s) in the middle. These documents are often exchanged in a standardised format to make it easier to communicate with all of your trading partners. These messages can be purchase orders, despatch advices, invoices and more.

Why use standards?

EDI message standards define the rules and requirements for the structure and format of an EDI message. These standards are defined by various organisations like GS1 and Peppol. Organisations choose to exchange data in a standard format because it makes it much easier for their trading partners to get on board. If everyone exchanged a different file format, onboarding one trading partner to EDI would be like starting from scratch every time.

What are the different EDI message standards and what EDI message standards are commonly used in Australia?

There are different EDI message standards used around the world. Some of the most popular ones are UN/EDIFACT, ANSI X.12, EANCOM, ODETTE, ebXML, TRADACOMS, HIPAA, and SWIFT.[vc_column width="1/4" css=".vc_custom_1618271818355{padding-right: 10px !important;}"]

UN/EDIFACT

ANSI X.12

EANCOM

ODETTE

EbXML

TRADACOMS

HIPAA

SWIFT

[vc_column width="3/4" css=".vc_custom_1618271827363{padding-left: 10px !important;}"]

Standard coined by the United Nations and the most commonly used worldwide.

Commonly used in North America

Commonly used in the European retail industry

Commonly used in the European automotive industry

Global standard developed by United Nations body for Trade Facilitation and Electronic Business Information Standards (UN/CEFACT) and Organization for the Advancement of Structured Information Standards (OASIS ).

Commonly used in the UK retail industry

Commonly used in the North American Healthcare industry

Commonly used by financial institutions worldwide.

Out of the many EDI standards, the ones that are commonly used in Australia are UN/EDIFACT, ANSI.X12 and GS1 XML. Let’s have a look:[vc_column width="2/4" css=".vc_custom_1618271818355{padding-right: 10px !important;}"]

Transaction

Purchase order

Purchase order response

Invoice

Despatch advice

Remittance advice

Product catalog

Functional acknowledgement

[vc_column width="1/4" css=".vc_custom_1646013227774{padding-right: 10px !important;padding-left: 10px !important;}"]

UN/EDIFACT

ORDERS

ORDRSP

INVOIC

DESADV

REMADV

PRICAT

CONTRL

[vc_column width="1/4" css=".vc_custom_1646013158821{padding-left: 10px !important;}"]

ANSI X.12

850

855

810

856

820

832

997

What to do if your software doesn't exchange these standards?

Don’t worry – this isn’t uncommon. If your software doesn’t produce these standards, we can help you map them. This means we’ll translate files produced by your software to the standard required, mediating between message standards and protocols and aligning business processes.

Industry-specific:

Retail (supply chain)

The retail industry in Australia has taken advantage of the benefits of EDI over the last 30 years. The industry uses EDI for procurement as well as shipping and logistics. UN/EDIFACT dominate the as the standard used in the retail sector. If you’re interested to read more about EDI in the Australian retail industry, click here.

Transport and logistics

The Australian Logistics Council and GS1 Australia developed the Australian Freight Labelling and EDI standards in 2016. The GS1 Open Global supply chain standard requires each shipment label to have a ‘license plate’ known as the SSCC code. SSCC - serial shipping container code - is a common identification among the buyers and suppliers of the transport and logistics industry in Australia. In addition to the common EDI messages like the purchase order, purchase order response, invoice, this sector uses EDI to share information about booking as well as tracking details. The transport and logistic industry commonly uses GS1 XML standard to exchange EDI documents.

Finance

The finance industry uses EDI to transfer payments, information related to payments and other financial documents. ISO20022 is the format used by MessageXchange for our customers in the finance industry. ISO20022 is an internationally-recognised standard developed by ISO. It is used for the development of financial EDI messages in the payments, securities, cards, trade services and foreign exchange business domains.If you want to learn more about EDI for your business, request a call back from our EDI experts below.

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EDI Glossary

EDI has a lot of jargon and it can be hard to understand. We’ve put together some of the key words to help make it easier for you.

Advance Shipping Notice (ASN)

This message tells a buyer when the goods will be shipped, how they’ve been packed and the estimated arrival date. This can also referred to as a Delivery Notice or Despatch Advice.

EDIFACT

This stands for Electronic Data Interchange For Administration, Commerce and Transport. It’s an international EDI standard that was developed by the United Nations. Types of EDIFACT messages include 96A and D01B. They’re commonly used in the retail industry here in Australia.

Translation

The conversion from one file format to another.

ERP system

Also known as an Enterprise Resource Planning system. This software is used by companies to manage much of their business activity – they’re like an accounting package on steroids. Examples of ERP systems include SAP, Oracle, Pronto, JD Edwards and Sage.

Gateway

A Gateway is the central point that enables the exchange of messages between systems (often provided by a value added network, or a VAN). It mediates the differences between your software and those of your trading partners. If you think of a hub and spoke model, the Gateway is the hub, and you and your trading partners are the spokes. Through MessageXchange, Gateways can be configured per customer to have specific business rules, mappings, error handling and more.

GLN

A Global Location Number (GLN) is a unique number that is assigned to locations to enable them to be identified worldwide. These global location numbers can be used to identify any legal, physical and functional locations. They’re issued by the standards body GS1. GLNs are also used in the EDI to identify a business to exchange messages with.

GS1

GS1 is a worldwide not-for-profit that encourages the use of standards in business to create efficiency in supply chains and overall business. GS1 develops and publishes standards for barcodes, product data and EDI. They’re the organisation that issue GLNs and GTINs.

GTIN

This stands for Global Trade Item Number. It’s a unique identifier for each product. If you look at a barcode, they’re often GTINs. Here in Australia, they’re issued starting with a 93 or 94.

iDoc

iDoc stands for intermediate document. It’s a data structure for electronic data interchange between application programs written for the popular SAP business system or between an SAP application and an external program.

Mapping

Mapping refers to translating, or converting, one file format to another. For example, if your software outputs a CSV file and your trading partner requires an EDIFACT file, your EDI VAN would ‘map’ the CSV file to EDIFACT.

Message type

An structured set of data covering the requirements for a specified type of transaction, for example, an invoice or purchase order.

MIG

A MIG, or message implementation guide, details the file structure that your trading partner requires. A MIG is usually written for each message type required by that trading partner. You can see examples of MIGs on our website: home.messagexchange.com/resources/migs/

Network service provider

A company that maintains an EDI network on behalf of businesses, also known as a value added network. They offer its services and capabilities to others for a fee.

SFTP

Secure file transfer protocol. A network protocol that provides file transfer over the web securely using authentication and encryption.

SSCC (serial shipping container code)

An 18-digit number that is used to identify logistics units. It allows whoever it is receiving the goods to track them throughout the journey, and gives them more insight into what’s inside a shipping unit.

SSCC label

The label is linked to the ASN. The label has one or more barcodes on it, which includes the SSCC number. Often in retail, these are scanned when receiving the goods to mark them as received in the retailer’s software and to identify exactly what’s in the package.

Transmission protocol

Transmission protocol refers to how your messages will get from your software to your VAN. Some examples include sFTP or AS2. Choosing your transmission protocol largely depends on the level of security required as well as the need for timely, real-time information.

VAN

VAN is the acronym for Value Added Network; they’re the company that provides an EDI service. VANs enable your EDI capability to be scalable because they sit at the core of your trading network and enable the routing of messages, which reduces the impact of change. At MessageXchange we combine the VAN capability with Gateway capability so message routing can be combined with message mapping, business rules business intelligence reporting, custom error handling, notifications and the top level of security.

Web-based EDI

A method of EDI that allows users to send and receive EDI from an internet browser portal. It does involve manual inputting of information.

XML

The abbreviation for extensible markup language – it is a file format commonly used by software to export and/or import data. If you want to learn more about EDI for your business, request a call back from our EDI experts below.

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eInvoicing Glossary

If you’re just getting started, eInvoicing jargon can be hard to understand. So we’ve put together some of the key words to help make it easier for you.

ABN

This stands for Australian business number. It’s a unique number that identifies a business in Australia. It helps identify your business to others when ordering and invoicing. And in the eInvoicing world, it’s a number you can send and/or receive eInvoices from/to.

Access Point

eInvoicing is done through a four-corner model. You can think of it like a phone network, where your network service provider, and the service provider of the person you’re trying to call, are the Access Points. Access Point are the service providers that connect to each other.

API

This stands for application programming interface. It’s a messaging protocol. An API is a way for others to push information to you, or retrieve information from you. And by you, I mean your software.

AS4

This stands for applicability statement 4. It’s a messaging protocol. AS4 can exchange messages in near-real time and supports the ability to send back delivery notifications, so the sender knows their message has been received. It’s considered highly secure and has high availability, meaning it’s always active to be used.

B2G

Stands for business-to-government. it refers to business that’s conducted between a business and government Business level response (BLR) A business level response can be sent from a company to their supplier once they receive an invoice. It can give the supplier an update on the invoice, like whether it’s been accepted, rejected, paid, queried, or something else.

CSV

This stands for comma separated values. It’s a file format. Think of it like very simple Excel spreadsheet. In fact, you can open these files in Excel.

Electronic data interchange (EDI)

Electronic Data Interchange (EDI) refers to the structured transmission of data between organisations electronically. It’s used to transfer documents electronically from one system to another i.e. from one trading partner to another trading partner.

eInvoicing

It’s the exchange of eInvoices in a structured, electronic format. It’s not be confused with sending a PDF invoice. PDFs aren’t machine-readable. eInvoices are sent directly from one software package to another.

ERP system

This stands for enterprise resource planning system. In simple terms, it’s what most businesses use to manage their accounts payable and receivables. Generally, ERP systems are a little more complex than your typical accounting package. Think of SAP, Oracle, Pronto and more.

File format

This refers to the way information in a document is stored and organised. PDF, JPG and PNG are all file formats. When it comes to eInvoicing, file formats are relevant because your software will export and import a certain type of file format. You might also see the acronym UBL used a bit. That’s the file format, or standard, used for eInvoices when they’re sent between Access Points. It’s not an issue if your software doesn’t export and import a UBL file – a well-rounded eInvoicing provider will be able to map your file format to and from the UBL format for you.

Four corner model

eInvoicing happens through a four-corner model, where corners one and four are the supplier and customer, and corners two and three are Access Points. Access Points connect to each other to exchange eInvoices.

Gateway

Our customers will generally have their own ‘gateway’ on the MessageXchange service. All of your business’ requirements are setup in your gateway, like mappings, reports and more. Your software connects to your gateway, and your gateway connects to the outside world. All eInvoices you send or receive will go through your gateway.

GLN

This stands for global location number. They’re a unique number given to a location, usually a business address, to identify it. They’re heavily used in electronic data interchange (or EDI) trade. GLNs are issued by your local GS1 organisation.

Interoperability

The ability of diverse systems and companies to work together.

Mapping

Mapping refers to translating, or converting, one file format to another. For example, if your software outputs a file format that isn’t the Peppol standard, UBL, your eInvoicing service provider may be able to ‘map’ the file so it conforms.

Message level response (MLR)

Whereas a business level response (BLR) is issued once a business receives the invoice and is, or is about to process it, a message level response is often issued before it can even get to the recipient. The Peppol standard has certain requirements, and if these aren’t met, an invoice may be rejected. A message level response lets the sender of an eInvoice know if the message has been rejected because of an error within the message. One example is that the syntax is incorrect.

MessageXchange

MessageXchange is an eInvoicing service provider. Find out more at messagexchange.com

Messaging protocol

In simple terms, a messaging protocol is a way to get files, or messages, from A to B; from software to software. Think of it like transport. If you wanted to get from Sydney to Melbourne, you can fly, drive, take a bus or a train. Each have their pros and cons. Just like each messaging protocol have their benefits. Some examples of messaging protocols are sFTP, API and AS4. The messaging protocol a company chooses to use will largely depend on what their software is capable of using, how much the company would like to invest in it, what level of security they need and the features they need, for example whether they need to exchange messages in near-real time or not.

NZBN

This stands for New Zealand business number. It’s a unique number that identifies a business in New Zealand. And in the eInvoicing world, it’s a number you can send and/or receive eInvoices from/to. An NZBN is in fact the same as a GLN.

Order-to-pay

The combined end-to-end trade process from the buyer’s perspective (order, delivery, invoice and payment).

Peppol

Peppol stands for Pan-European Public Procurement On-Line. It’s a standard of e-procurement, which we use in Australia and New Zealand to exchange eInvoices. When we say ‘standard’, it stipulates how Access Points should connect with each other, the file format invoices should be sent in and more. Having one standard makes it easier for businesses to trade with multiple organisations, because they can connect once and exchange eInvoices with anyone else in the Peppol network.

Purchase order

Document sent by a buyer to a supplier to inform them that they wish to purchase goods, services or works.

Service provider

A service provider that connects to a supplier and buyer directly. The supplier connects to the service provider which enables them to connect to multiple buyers and/or suppliers. Think of it like a phone service provider like Telstra or Optus, but this service provider is for eInvoicing.

sFTP

This stands for SSH (or secure) file transfer protocol. It’s a messaging protocol. You can think of it like a mail box; files are dropped into an sFTP folder (think of a folder on your desktop), often in batches, and they’re picked up by whoever is receiving the files. All of this is usually done automatically by having a process run periodically in the background. As you can probably tell, sFTP transfer is doesn’t support real-time messaging. But, it is one of the cheapest and easiest messaging protocols to use.

SML

This stands for service metadata lookup. Sounds complicated, I know. But think of it like a phone book of sorts. Access Points use the SML when they receive an eInvoice, to look up where it should go. The SML lists ABNs, NZBNs, GLNs that have registered for eInvoicing, as well as the Access Point provider that company uses. Have a look at the diagram on page 3 to see how it fits in.

SMP

This stands for service metadata publisher. Once an Access Point gets the information needed from the SML, it then asks the relevant SMP what documents that company can receive. If the company has registered to receive that type of document, the Access Point will send it on. Have a look at the diagram on page 3 to see how it fits in.

Syntax

Syntax refers to the rules that define the structure of the code of a message. Without going into too much detail, some of you might have seen basic code like text here. This tells the software where the element begins, the value of an element, and where that element ends. For example, on an invoice it might look like Cupcakes. Access Points will expect a message structured in a certain way, that is, using the correct syntax. In the eInvoicing world, if the syntax is incorrect, the Access Point receiving the message should send back a message level response (MLR).

UBL

This stands for universal business language. You probably won’t need to worry too much about this if you’re not in an IT role. It’s a file format. Just like you might use a JPG, PNG or GIF image file format.

XML

This stands for extensible markup language. It’s a file format. It looks like code to us, but holds all the information in a structured, machine-readable format. If you want to learn more about eInvoicing, sign up to our newsletter to get the latest information and useful resources.

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Retailers: Here’s why you should add eInvoicing to your arsenal

eInvoicing has brought about a new way to send invoices electronically. Like EDI, eInvoicing uses a network model, where each business either connects to the network themselves or uses a service provider. Unlike EDI though, eInvoicing uses a true standard file format exchanged between Access Points, or service providers. You might be thinking EDI also uses standard, and you’re somewhat right. There are standards like EDIFACT in use, but the reality is that retailers generally have their own unique business rules for suppliers to adhere to. Having one true standard to exchange brings a lot of benefits. Here’s why you, as a retailer, should consider using eInvoicing:

It’s easily accessible by your suppliers

Many accounting software packages such as Xero and MYOB offer eInvoicing solutions to their customers today. The solutions are largely integrated with their software making it simple for their customers to exchange eInvoices. Xero and MYOB account for 90% of the small business market, which means a majority of your SME customers could be able to issue you eInvoices today!

It’s low cost or even free for many of your suppliers!

Cost is a big constraint for suppliers complying with EDI requirements. The major players in the accounting software space are proving eInvoicing as part of their product or for a low add-on cost. There are also eInvoicing solutions, like Colladium, that allow suppliers to send eInvoices for free. What better way to onboard suppliers than a free web portal!

Your suppliers only need to connect to the network once to connect with many

eInvoicing through the Peppol network uses a standardised file format. Unlike EDI, it means your suppliers only need to connect to the network once, then they can exchange eInvoices with anyone else on the network. This makes compliance for your suppliers so much easier. Plus, if any of your suppliers are already using Peppol eInvoicing, they can start issuing you eInvoices today!

The network is set to grow

Right now, Peppol eInvoicing supports the exchange of electronic invoices, but that’s expected to change. The purchase order (PO) is currently being reviewed to be added as another message type and more are being looked at. Eventually we could see all supply chain messages being added to the Peppol network. Plus, the Australian and New Zealand Governments have offered incentives for their suppliers to issue eInvoices, so as more businesses get onboard, the more of your suppliers will be ready to exchange eInvoices.

Ready to add eInvoicing to your arsenal? Here’s how…

Adding eInvoicing to your arsenal only takes a few steps:
  1. Contact an eInvoicing service provider Here at MessageXchange, we offer both EDI and eInvoicing services. We’ll translate your software’s native file format messages to the Peppol UBL file. All you’ll need to do is a bit of testing.
  2. Connect to the Peppol network No need to worry, we’ll do the work for you.
  3. Go live! Start sending and receiving eInvoices!
If you’re interested in learning more about adding eInvoicing to your electronic messaging, get in touch with our team.

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The reasons for not being left behind in eInvoicing

eInvoicing is taking off. Businesses are realising the benefits and starting to reap the rewards. Here are some reasons to get ready sooner rather than later and not risk getting left behind.

Start seeing the benefits now

If you’re a supplier to a government agency that’s eInvoicing enabled, and have a contract less than $1 million, you have the benefit of getting paid in 5 days. Government suppliers are already enabling eInvoicing to help their cash flow through faster payment. So how much do you stand to save from implementing eInvoicing now? Sources show a paper invoice or PDF invoice costs around $30.87 and $27.67 respectively to process, and an eInvoice costs only $9.18. Say you send or receive 10 eInvoices a week, that’s a weekly saving of $184 to $217.

Be in a position to say yes to eInvoicing customers straight away

If you’re asked to issue eInvoices, you can do so straight away. You won’t need to spend time finding a solution. If you’re a supplier to a government agency, that’s eInvoicing enabled, and have a contract less than $1 million, you also have the benefit of getting paid in 5 days. Government suppliers are already enabling eInvoicing to help their cash flow through faster payment.

Get enabled before the rush

With an eInvoicing mandate set for all federal government agencies, and possibly other groups soon after, a lot of organisations will be looking to sign up. This will inevitably lead to a rush in demand and possible delays in implementation. This will also lead to suppliers getting involved in the rush. Now is a good time to get enabled if you happen to be a supplier to a government agency or a supplier to an agency.

Being prepared for the possible mandate

You might have heard about a potential eInvoicing mandate for businesses in Australia. The mandate is currently being reviewed by business leaders and industry experts. However, it’s likely to happen in some form, so getting in early will help you avoid any delays and reap the benefits sooner.

How do you get started?

eInvoicing doesn’t need to be complicated:
  1. Find out if your existing software is eInvoicing-capable
  2. If not, talk to an eInvoicing service provider like MessageXchange
    • Fill in a form with your business details and work out which products works best for you
    • Get connected to MessageXchange
    • Start exchanging eInvoices
And don’t forget, eInvoicing helps businesses:
  • Cost savings Studies have found that it costs $30.87 to process a paper invoice, $27.67 a PDF invoice, and only $9.18 to process an eInvoice.
  • Easier invoice processing Removes the need for unnecessary data entry – the invoice just appears in your software.
  • Fewer errors Because much of the data entry is removed.
  • Exchange of invoices directly to and from software To reduce the risk of invoices going astray, reduce the time to receive them and reducing data entry errors.
  • Secure Security measures, like encryption at rest and in transit, are implemented throughout the eInvoicing network so your data remains secure along the way.
If you want to learn more about implementing eInvoicing in your business, get in touch with our team.

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Capture nonfulfillment earlier in the piece: Enter purchase order responses (PORs)

Businesses often don’t find out if an order can be fulfilled until part of that order arrives, or it never turns up. This is where adding a purchase order response (POR) to your EDI messages can help. A purchase order response is sent by the supplier to let the buyer know if their order can be fulfilled. A POR will often include:
  • the related purchase order number
  • an accept or reject indication
  • the number of products the supplier can fulfill
  • the price per unit
  • scheduled despatch date
  • backorder dates, if applicable.

Benefits of purchase order acknowledgement

Capture nonfulfillment earlier in the piece

The POR makes it clear what can be fulfilled. You won’t have to wait to see what turns up – the supplier should let you know much earlier on. It’s also a good way to keep your own customers in the loop about when their order will be ready.

Say goodbye to pricing surprises

No one likes surprises when it comes to getting an invoice. PORs help keep everyone on the same page because the supplier can let you know how much they’ll be supplying the goods for and if they’ll charge you any shipping costs. By getting this information before the shipment is sent and the invoice is issued, you can settle disputes earlier and avoid delays.

Streamline two- or three-way matching

Matching invoices against an order can be challenging if your suppliers don’t fulfill the orders in full. Adding PORs to your EDI messages makes sure everything up-to-date in your systems, so matching is a breeze, saving your team time and effort.

So to conclude…

Adding a purchase order response to your EDI messages can really improve visibility of your supply chain – it gives you clarity on what suppliers can fulfill. But why is this important?
  • You know what you’re going to receive earlier on in the piece
  • You have more transparency on what they’ll ask you to pay before getting the final invoice
  • You’ll reduce the amount of manual data entry, saving time and reducing errors.
If you’re interested in PORs and capturing non-fulfillment earlier, get in touch with our team.

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eInvoicing for micro and small businesses

Changing processes can be hard for any business, especially small and micro ones. And with more and more businesses embracing eInvoicing, the pressure to join them is growing quickly. Here are a few reasons to get eInvoicing working for you:
  • Your larger business partners are starting to expect it
  • To take advantage of government incentives
  • You’ll get paid faster
  • You’ll be ready for a possible eInvoicing mandate.
The best place to start is to work out if your existing software can handle eInvoicing. Talk to your software provider to see what their eInvoicing options are.

Your best options and how to set them up

The web portal solution

eInvoicing web portals allow quick, easy eInvoicing, you just need web access and a browser. With the simple interface you can create and email eInvoices for free with our partner, Colladium. Benefits
  • no need for additional software
  • sending and receiving is free
  • receive eInvoice responses
  • easy set up.
How to get started with Colladium
  1. join Colladium enable eInvoicing when you sign up
  2. create and send an eInvoice. You’ll be notified if there’s a customer response or status update.
  3. start receiving eInvoices.

The plug and play solution

Some eInvoicing access points have plug and play integrations with major software providers so you can use your software to send and receive eInvoices. MessageXchange offers this for MYOB AccountRight (the web version) and the New Essentials. Benefits
  • integration in minutes
  • Use existing software
  • If your customer provides them, you get alerts when your invoice is being reviewed, paid and more.
Getting started with MYOB eInvoicing through MessageXchange
  1. Connect with your MYOB account and sign up to eInvoicing through MessageXchange
  2. Raise an invoice. You’ll be notified if you get a response back
  3. Login to see your balance, to top up and more
Learn more about our plug and play MYOB eInvoicing solution.

eInvoicing Connect with MessageXchange

We make enabling eInvoicing easy, even with sophisticated software like TechOne Ci Anywhere. Benefits
  • Quick to implement
  • Low cost
  • Uses your existing software
  • If your customer provides them, you get alerts when your invoice is being reviewed, paid and more.
How to get started with eInvoicing connect
  1. Complete this form
  2. Our team will be in touch to complete your setup
  3. Start sending and receiving eInvoices! Too easy…

To sum up...

  • There are lots eInvoicing options for small and micro businesses.
  • eInvoicing doesn’t have to be complicated or impact your existing processes.
Talk to our team about getting started with eInvoicing.

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Advanced shipping notices: Get more visibility of your orders

So you’re trying to improve visibility of your orders? There is a way – it’s called an advanced shipping notices (ASNs).

What is an ASN?

ASNs are provided by the supplier to let their customer know:
  • what is in the shipment
  • the delivery date and time
  • where the shipment is going
  • the product details
  • how it’s packaged
  • the carrier information.
Suppliers send the ASN to retailers once the shipment has been packed, allowing the retailer to plan to receive the goods.

How does an ASN work?

Retailers send the order through EDI as usual, and the supplier can respond with a purchase order response (POR) or acknowledgement (POA). When the supplier is ready to ship the goods:
  1. The supplier prepares the goods for delivery
  2. The supplier enters all the information on the ASN. This includes what goods are packed into what carton or pallet, if the goods are perishable or have a batch number, these details will go on there too, the supplier will enter the delivery date and more.
  3. The ASN will generate a serial shipping container code (SSCC) and label for each carton or pallet being created. The supplier will then print these labels and attach them to each package.
  4. When the supplier sends the ASN, the retailer receives the advanced shipping notice into their software for planning. It will include all the information the supplier had input in step 2.
  5. When the retailer receives the goods, they can simply scan the SSCC labels, which can be matched against the ASN information they received, to know exactly what’s come in.

The benefits of ASNs

It improves supply chain visibility

ASNs bring you a step closer to supply chain automation. ASNs will give you an understanding of what you’re receiving straight into your business systems. Your warehouse team can use this information to plan for the delivery in advance. They can also allow suppliers to add SSCC labels providing information of individual packing units (pallet, carton, etc). This allows buyers to cross check what has been received with what is in the ASN.

It can reduce warehouse costs

By knowing in advance what you’ll be receiving, your warehouse team can plan ahead. This ensures you can organise staff when you need them saving time and money. Cost savings in goods receiving activity can be as high as 40 to 50% .

It required much less manual data entry

ASNs are received directly into your business systems. No need for manual inputting of data which can produce costly errors.

It improves customer service

Customers want to know when they’ll be receiving their orders. Retailers, especially those using drop shipping, can send some of the delivery data from the ASN to customers. Customers will then be able to keep track of their order. If you’re interested in ASNs and gaining more visibility of your supply chain, get in touch with our team.

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