Monthly Archives: October 2024

Peppol PINT A-NZ Billing: What is it?

You might’ve heard about the Peppol PINT A-NZ Billing specification recently, as all Peppol users in Australia and New Zealand will soon have to adhere to the new standard. But what is it? Well, it’s pretty technical, but we’ve tried to spell it out in plain English below.

What is PINT A-NZ Billing?

It’s a new specification that is being mandated by the local Australian and New Zealand Peppol authorities. It’s a slight change from the existing A-NZ Peppol BIS 3.0 specification we’ve used since 2018. It mainly impacts:
  1. The UBL file that is exchanged between Access Points (and in some cases, onto the software)
  2. The registration and lookup of receiving capabilities in the SMP (service metadata publisher).

What are the changes?

There are four main changes in the new PINT A-NZ Billing specification:

1. New identifier values

Basically, in the UBL file that Access Points exchange between each other, there will be a field in there that specifies the specification that message is using – either the A-NZ Peppol BIS 3.0 specification or the new PINT A-NZ Billing specification.

2. Wildcard scheme

At the moment, each organisation registered has specific information registered in the SMP (service metadata publisher), which is basically the master registry for Peppol. Usually it’s your Access Point who will manage the registration for you. It holds information such as:
  1. your identifier (like your ABN, NZBN or GLN)
  2. the identification type (whether it is an ABN, NZBN or GLN)
  3. the message(s) you can receive (such as invoices, credit notes, business response messages).
And now, it will hold the Peppol PINT specification(s) you can receive. For example, if you can receive all PINT specifications, like from Australia and New Zealand, Japan, Singapore and everywhere else, your entry would have “pint:billing-1*” – the wildcard (*) denoting you can receive all. However, if you can only receive the A-NZ PINT specification, your registration would have “pint:billing-1@aunz-1”.

3. Business rules

Basically, the rules in the specification have been tidied up – some identifiers of the rules have changed, some rules have been rationalised and redundant rules have been removed. Also, rules that used to have a ‘warning’ have been removed, given they added little value.

4. Publication of the specification

The new specification is published on the OpenPeppol website like the previous specification was, but this one is documented in a better, more usable format, with the ability to drill down via semantic or syntax definitions and users can easily navigate between related objects.

Why are these changes being made?

Many regions have their own Peppol specifications designed for the local market and practical use cases within that region. For example, the EU, Singapore and Japan have their own specifications. The idea behind the new PINT specification is to achieve interoperability between regions. The new PINT standard is an umbrella specification that can be specialised to create new specialisations.

What’s the practical impact for those sending and receiving eInvoices?

From what we’ve seen, the change is usually being made by the party who produces the Peppol UBL eInvoice, or consumes it. We’ve seen these two examples:

1. The accounts payable/receivables software exports/imports the Peppol UBL file

In this case, the software may need to make changes on their side, given they export/ingest the Peppol UBL file, which is the file affected by this change.

2. The Access Point maps the Peppol UBL file to/from the Peppol UBL to the accounts payable/receivable’s software’s native format

In this case, it’s usually the Access Point who can make the change and build this change into the map that goes to and from the sender and receiver’s software. Of course, whichever scenario you’re in, we always recommend thorough testing before going live.

What are the dates to be aware of?

If you’re receiving accounts payable eInvoices, you must be able to receive the new PINT A-NZ specification by Friday the 15th of November 2024. Senders can start sending eInvoices in the PINT A-NZ specification from that date, but must send them in that format from the 15th of May 2025.

Does this mean you can send and receive cross-border Peppol eInvoices now?

If your Access Point and software supports receiving eInvoices in different regions’ specifications, the answer is yes. As for sending Peppol eInvoices overseas, it depends on what your customer’s Access Point and software can support.Want to learn more about Peppol PINT A-NZ Billing requirements? Fill in the form below to get in touch with our experts.

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Considering a switch from your current EDI provider? Here’s what you need to know

In today's fast-paced business environment, seamless communication between partners is crucial, and Electronic Data Interchange (EDI) is at the heart of that connectivity. However, just like any technology or service, not all EDI providers are created equal. There may come a time when your current EDI provider no longer meets your needs, and switching providers becomes a necessity. But when is the right time to make that switch, and what should you expect from a new provider? Let’s explore.

When should you consider switching your EDI provider?

Before diving into the logistics of switching, it’s important to recognise the signs that indicate it might be time for a change. Here are a few red flags that signal a switch could be beneficial:

1. Outdated technology

If your current EDI provider is using outdated systems, it can hinder your ability to integrate with modern platforms, slow down transactions, and increase the risk of errors. In today’s digital world, efficiency and speed are paramount. Some EDI providers use outdated software, especially after acquiring competitor companies and not integrating or updating systems. If your provider can’t keep up, it’s time to explore other options.

2. Lack of support and responsiveness

Your EDI system is critical to the smooth functioning of your supply chain. If you find that customer support is slow, unresponsive, or unable to resolve issues promptly, it can cause major disruptions. Delayed support leads to delayed transactions, which impacts your bottom line. Look for providers, like MessageXchange, with a support team based in Australia. This makes it easy for you to talk to someone during office hours. Local support teams also have a better understanding of the requirements of your business and your local partners.

3. Excessive costs or cost model

Your EDI provider should always be looking to make sure you’re getting the best product to add value to your business. Sometimes the cost model of your current provider may not be best suited to your business. Some EDI providers charge per document, per data amount of data and others so it’s important to choose what’s right for you.

4. Compliance issues

Regulatory compliance is critical for businesses exchanging sensitive data via EDI, especially in industries like FMCG/supermarkets, healthcare and finance. It’s also important that your EDI provider keeps up with your trading partner requirements and regulations. If your current provider struggles to meet compliance standards, you may be exposing your company to unnecessary risks and possible downtime.

5. Limited scalability

As your business grows, so should your EDI capabilities. If your current provider can’t scale with your needs—whether that means adding new trading partners, managing larger volumes of data, or supporting new document types—it’s a strong indication that switching to a more scalable solution is necessary.

What to expect from a new EDI provider

Once you’ve identified that switching providers is the best course of action, it’s essential to know what to look for in your new EDI provider. Here are the key features and services you should expect:

1. A modern, cloud-based solution

Modern EDI providers offer cloud-based solutions that ensure your system is always up to date and scalable. A cloud-based platform allows for seamless integration with existing systems, reduces infrastructure costs, and enhances overall system reliability.

2. Strong customer support

Your new provider should offer exceptional customer service with a dedicated support team. Look for providers that offer 24/7 support and multiple communication channels. This ensures that when issues arise, they are resolved quickly, minimising any disruption to your business operations.

3. Cost transparency

Pricing models vary among providers, so choose one with clear, transparent pricing. Avoid providers with hidden fees or overly complicated pricing structures. Most top-tier EDI providers offer flexible pricing based on transaction volume, making it easier for your business to manage costs.

4. Compliance and security

EDI providers must stay on top of evolving security protocols and regulatory requirements. Expect your new provider to adhere to the latest security standards and other industry-specific guidelines, depending on your sector. Security features like encryption, secure data centres, and real-time monitoring should come as standard.

5. Seamless onboarding and integration

Switching EDI providers shouldn’t mean weeks of downtime or data loss. A top-tier provider will have a streamlined migration process that minimises disruption and quickly integrates with your existing systems (ERP, WMS, or accounting software). The transition should feel as smooth as possible for your internal teams and trading partners and there should be no operational impact to your business.

6. Scalability and flexibility

Your new EDI provider should be prepared to grow with your business. Whether you're planning to add new trading partners, handle larger volumes of data, or expand into new markets, the provider should offer scalable solutions to meet your future needs.

EDI migration process

There are a few steps involved in the migration to a new provider
  1. Understand your reason for switching Be clear on why you’re thinking of switching providers. It might be one of the ones we’ve talked about already above, or it might be something completely different. Having a clear understanding of this makes it easier for you to find the right provider who aligns with your needs.
  2. Consult your business It’s important to get relevant areas of your business involved in the switching process. Get a team together so you can ensure you know what all areas of the business need from your EDI solution. Create an integration plan that outlines the steps, timeline, and resources required for successful EDI implementation.
  3. Consult EDI providers Collaborate with other EDI solution providers to define what your requirements are and how they would deliver it. Make sure they understand your existing processes and workflows. Define roles and responsibilities, establish testing procedures, and set realistic milestones for each phase of the integration. Compare each and work out which one is best for your business, think about the points above when making a decision.
  4. Test, validate and refine Testing and validation are crucial to ensure a seamless EDI integration. Collaborate with your retailer partners to conduct testing, including the exchange of sample documents. Validate the accuracy and reliability of data transmission and interpretation. Identify and resolve any issues or discrepancies encountered during testing. Continuous refinement based on feedback and results will help fine-tune your EDI processes and improve overall efficiency.
  5. Go Live Start sending and receiving new messages to and from your partners.
  6. Monitor performance Encourage ongoing learning to ensure your team stays updated with industry trends and advancements in EDI technology. Additionally, implement monitoring and performance tracking mechanisms to assess the effectiveness of your EDI integration and identify areas for further optimisation.

How to get started

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Let us know what you want to achieve and we'll suggest the best solution

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Start our partnership

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Connect to MessageXchange and test connectivity and messaging

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Go live!

Want to learn more about our implementation process? Ask our experts by getting in touch below.

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