Monthly Archives: October 2022

Accounts receivable automation using eInvoicing

Getting bogged down in manual processes can really hurt an accounts receivables team. After all, invoices that take a long time to process cost a business and make for an underperforming team. Thankfully there’s technology out there to deal with this. eInvoicing automates the exchange of invoices directly from your software to your customers’. eInvoicing works like this:
  1. You find your customer’s purchase order (PO) in your software and create an invoice from it. Your team then sends the invoice electronically from your software. The invoice is sent, almost magically, through the Peppol network directly to your customer’s software. They don’t need to scan it, type it in or anything.
  2. Your customer’s software may then be able to match the received invoice against the PO for payment authorisation.
Here are some of the benefits of using eInvoicing in your accounts receivable team.

Get paid faster

If you’re in accounts receivables, you want to send out invoices and get paid as quickly as possible. That’s where eInvoicing comes in. Studies have shown eInvoicing can reduce processing cycle time by up to 65%. Some government agencies even promise to pay their suppliers’ eInvoices in just five days.

Reduce disputes

The automation of eInvoicing also makes it very unlikely for any errors to show up on invoices when your customers get them into their software. This reduces the chance of your customers ringing you up asking about invoices with the wrong quantities or costs… yikes!

Get more visibility

Typically when you email an invoice, you only know it's approved once you receive the payment into your bank account. Or sometimes your customers might be nice enough to send you a remittance advice. The eInvoicing model supports eInvoice responses, which can tell you when an invoice is acknowledged, approved, paid, rejected and more. It can even tell you why it's been rejected.

Reduce invoice processing costs

eInvoicing digitises the whole invoicing process so it’s one less thing you need a printer for. Plus, an added bonus of eInvoicing is less need for archiving invoices, which reduces costs by up to 32%. Overall, studies have shown it costs $30.87 to process a paper invoice, $27.67 a PDF invoice, and only $9.18 to process an eInvoice.Interested in learning more about eInvoicing for your accounts receivable team? Ask our experts by getting in touch below.

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What rules the roost – EDI process or business- and software-process?

We often get companies come to us when they want to implement EDI. And one of the points of confusion is often around where EDI fits in with their business processes and software. They ask what comes first – is EDI the cart or the horse, the chicken or the egg?As a general rule, we say EDI should support your business processes, not rule them. We suggest companies map out their process, whether it be existing or what they want them to be, then insert EDI at points that it can help. For example, if you want to scan inventory in when it arrives, you’ll probably choose to use an advanced shipping notice to get the data into your software ahead of time and have your suppliers attach scannable SSCC labels to their shipments. If your software conducts two-, three- or four-way matching, you’ll need to make sure you exchange the relevant messages that are used in those checks. The other thing is, you don’t want to make your project bigger than Ben Hur – it’s ok to phase in different stages. Start with where it’s simple to bring EDI into the process. Then if there are other pain points down the track that can be resolved with EDI, then add them into the mix. A key reason for why projects can go awry is biting off more than one can chew. Different industries, and even different businesses or different software all operate in their own ways. And there’s good reason for that. It’s important that you get your processes in a place that suit your business needs. EDI should ideally be used to bring in automation and to reduce your team’s workload. Here at MessageXchange, our software can help with the EDI portion, but our powerful business process management layer can help fill gaps between EDI and your processes and software. MessageXchange is flexible enough, and smart enough, to cater to processes regardless of their complexity. For example, two-way matching can be conducted within MessageXchange itself by taking the EDI order and invoice and reconciling them against each other, then sending the result on. It can do the same with three-way matching by including the shipping notice too. It can even enhance the data in your message. For example, if you find it’s difficult for you or your suppliers to include a supplier number or GLN, MessageXchange can insert that into messages for you. Looking for more information on this topic? Get in touch with us below.

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