NSW Department of Customer Service implements e‑invoicing to provide faster payments, a seamless experience for suppliers and an automated procure‑to‑pay process
Once the NSW Government introduced its policy for faster payments, which included a five days payment terms for SME suppliers, the Department of Customer Service (DCS) decided to get its wheels in motion, taking a leadership role in e‑invoicing in Australia.
DCS began the search for chose an Access Point. But it would become more than an Access Point, it will be a state digital asset, used for multiple use cases throughout the whole of the NSW government. They chose MessageXchange solution based on its:
- system capability
- business support
- exception management
- workflow management
- ease of use.
Find out more in this case study.
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