Superannuation funds need to connect with a wide range of stakeholders: employers, payroll providers, other funds, regulators such as the ATO and payment service providers. These connections are often complex, costly and time-consuming to manage.

Our solution

MessageXchange provides a secure gateway that connects your fund to all your stakeholders through a single integration. With one secure connection to our service, you gain access to all your trading partners and compliance obligations.

  • Connect once and reach everyone
  • Receive, validate and respond to contribution data
  • Proactive error detection and resolution
  • Automate processes that reduce manual work
  • Automate regulatory reporting
  • Integrate flexibly with your existing systems
  • Integrate payments seamlessly with contribution and rollover data
  • Gain visibility and insights through reporting and analytics
  • End to end reconciliation.

Who we connect you with

  • Employers and payroll providers
    • Receive contribution data
    • Send back acknowledgement and response messages
    • Split contributions and route them to the right funds.
  • Other funds
    • Exchange rollover data
    • Exchange contribution data.
  • The ATO
    • Submit MAAS and MATS reporting messages
    • Access and update services including Fund Validation Service (FVS), SuperTICK (STIC), SMSF verification service (SVS) and more.
  • Payment providers
    • Connect to your chosen provider
    • Automate rollover payments
    • Reconcile received payments against contribution and rollover data.

Our technology

MessageXchange is a business-to-business (and business-to-government) integration service. We exchange any structured, machine-readable data between systems – whether that’s fund administration systems, ERP systems, warehouse management systems or bespoke custom systems.

  • Any file format: Superstream, ISO 20022, Single Touch Payroll (STP) XBRL, XML, CSV, EDIFACT, XBRL, iDoc, flat files and more
  • Any secure protocol: APIs, webservices, SFTP, AS2, AS4 and more
  • Any use case: contributions, rollovers, ATO reporting, payments, payroll, SBR, and more.

Our technology has three layers:

Messaging layer

Connects your systems with employers, funds, the ATO and payment providers, regardless of their technology.

Business process management layer

Adds validation, business rules, matching and enrichment to ensure the right data is received in the right format, the first time. This reduces errors, manual intervention and delays.

Analytics and reporting layer

Provides dashboards, KPIs, message logs and auditing. Track activity, reconcile data, and gain insights into your operations in real time.

Why MessageXchange

  • Proven technology trusted by government and leading organisations
  • ISO27001:2022 certified, with material service provider for tier 1 banks
  • Highly scalable and flexible – from simple solutions through to highly-tailored integrations
  • Flexible, system-agnostic design with seamless data interoperability
  • Leverage rich data value to drive operational efficiency and ensure compliance
  • 25+ years of expertise in secure data exchange
  • Local support and development teams in Australia

Our Products

eInvoicing

eInvoicing

Take the next step towards innovation by exchanging invoices electronically. Say goodbye to unnecessary data entry and inaccurate OCR by getting the right data the first time around, faster than ever.

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EDI Gateway

Electronic Data Interchange (EDI)

MessageXchange provides electronic data interchange (EDI) services for businesses of all sizes. Whether you’re after quick and easy compliance, or a simple way to streamline a complex supply chain, we have a solution for you.

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Single Touch Payroll

Single Touch Payroll (STP)

With a connection to MessageXchange, comply easily and securely for Single Touch Payroll. Send STP messages with employee salary, PAYG, superannuation information and more to the ATO from your existing software.

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Standard Business Reporting

Standard Business Reporting

An SBR2 Gateway provides you with a connection to the ATO for all your reporting requirements. The service combines our ebMS 3.0 AS4 Gateway with an SBR2 message set saving you development and maintenance time and effort while ensuring full compliance.

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SuperStream

SuperStream Gateway

The MessageXchange SuperStream Gateways send contribution or rollover information from employers-to-funds, funds-to-funds and funds-to-government. Our service validates the information on behalf of the ATO to ensure the correct information is exchanged.

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